Join Our Team as a Bilingual Pet Education Associate!

JOB TITLE: Bilingual Pet Education Associate
REPORTS TO: Pet Education Manager
ORGANIZATION: Napa Humane
LOCATION: Napa, CA
JOB TYPE: Part-time, non-exempt

Are you passionate about dogs and their well-being? Do you have a natural knack for understanding canine behavior and an unshakeable desire to make a positive impact in the lives of both dogs and their owners? If so, we invite you to apply for our Bilingual Pet Education Associate position. As a Bilingual Pet Education Associate at Napa Humane, you’ll have the opportunity to turn your love for dogs into a rewarding career. You’ll be responsible for fostering strong bonds between pets and their families, helping to address behavioral challenges, and ultimately enhancing the quality of life for both dogs and their human companions. Join our dedicated team, and embark on a fulfilling journey where your passion for dogs can shine, and where every day brings the chance to make a lasting difference in the world of canine companionship.

KEY RESPONSIBILITIES

• Educate: Lead group training sessions for dogs and their owners, focusing on basic obedience commands, socialization, and behavior modification.
• Behavior Support: Meet with individual clients/families and their dog(s) to problem solve more challenging dog related behaviors.
• Marketing and Outreach: Participate in marketing and outreach opportunities to promote Napa Humane’s programs and services.
• Community Presentations: Lead community pet education classes/presentations.
• Bilingual Communication: Effectively communicate training instructions, techniques, and principles to pet owners in both English and Spanish, ensuring clear understanding.
• Problem Solving: Identify and address behavioral issues, such as aggression, anxiety, or excessive barking, and provide guidance to owners on managing these issues.
• Stay Current: Stay up-to-date with the latest developments in dog training techniques and methods to provide the most effective training experience.
• Customer Service: Provide exceptional customer service by addressing client concerns, answering questions, and building strong relationships with clients.
• Facilities Maintenance: Keep training facility and pet relief area clean at all times.

Qualifications

• Bilingual English/Spanish required. Ability to work well with and communicate effectively in both English and Spanish, both orally and in writing with the public, staff and volunteers.
• Must possess excellent written and verbal communication skills, possess outstanding customer service skills, and be reliable with a strong work ethic.
• High School Diploma or equivalent required. BA or AA degree not required, but preferred. Degrees in Animal Sciences, Psychology, Sociology, or Education are preferred.
• Experience working with diverse populations.
• Must have customer service experience, education, or client based background.
• Charismatic personality with strong public speaking skills.
• Dog Behavior and Training course of study (e.g., Marin Humane Society Canine Behavior Academy, Academy for Dog Trainers, Karen Pryor Academy, Bergin University) in process or completed or comparable dog training/experience. CPDT-KA or CBCC-KA preferred.
• We will train the right candidate

Physical/Environmental Requirements

• Work in various environments with regular exposure to children, adults, animals and animal allergens.
• Push/pull moderately heavy objects up to 25 pounds.
• Lift and move objects and animals weighing up to 30/40/50 pounds for short distances and to humanely restrain animals when necessary.
• Work in a variety of weather conditions.
• Kneel, bend, stoop, squat, reach above and below shoulder level, grasp and turn objects, stand and/or walk frequently and repetitively throughout each shift.
• Flex the neck upward and downward; twist the neck and the waist.
• Dexterity to handle animals and small objects.
• Ability to hear, understand, and distinguish speech and/or other sounds.
• Able to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• Sit for long and short periods of time using a computer.

Position Specification

• Part-time up to 25 hours weekly
• Position requires flexible scheduling with evening and weekend work.
• Must have a valid California Driver’s License, reliable transportation, and must be insured.
• Position will be reference-checked.
• Pay range of $22 to $28, DOE
• Sick pay accrual and SIMPLE IRA benefits after waiting period.

TO APPLY

Submit your cover letter, resume, and three (3) professional references to Alyssa Vincent through Indeed or via email at dogtraining@napahumane.org. Please reference ” Bilingual Pet Education Associate” and your name in the subject line. No phone calls, please. Submitted information will be carefully reviewed and the most qualified applicants will be contacted. We will review applications on a rolling basis until the position is filled